I have the unfortunate opportunity to go to a cardiologist regularly. While I am greatful for his help and knowledge, rarely does he provide positive news. It is always things that need to be done. And regardless of whether I like it or not, it is the way things will be.
How often we are with people that we work with. We tend to believe only those that provide positive or news that meets our expectations. That isn't the way we should be. Everything positive and negative works together, but surprisingly you are more likely to learn something from someone negative than positive. Once you filter our personal statements and find the core of what they perceive as the problem, you can begin to address solutions.
When you are given information or insight, examine it against your personal bias. A mature person is able to examine negative comments to determine if there is truth within them. That is how we learn to grow our organization. Without insight and wisdom (wisdom being the application of knowledge) our organizations will never get beyond what they are today.
Listen to the person giving you the honest truth, not just what you want to hear. You would not go to a cardiologist and tell him how to treat you. If he did, then he would not be much of a cardiologist would he? When Michael Jackson, or his close people around him, told a doctor how to treat Mr Jackson, that did not turn out well for him did it, either one in fact. So be open and willing to listen. Even if it is not what you want to hear, you are not the doctor, someone else has the ability and expertise to help you, let them. Learn to listen, you just might hear something!
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